Privacy Policy
Effective date: 24/12/2025
Cantico Forest Group (“Cantico Forest Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, and communications.
This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
1. Information We Collect
We may collect the following information when you visit our website or submit a form:
- Your name
- Phone number
- Email address
- Service address or project location
- Details about the services you request
- Any information you choose to include in a message or form submission
- Basic website usage information collected through cookies or similar technologies
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide quotes or service information
- Schedule appointments
- Send service confirmations and project updates
- Provide customer support
- Maintain internal business records
- Improve our website and customer experience
- Comply with legal or regulatory obligations
3. SMS Communications
If you provide your mobile number and check the SMS consent box, you agree to receive text messages from Cantico Forest Group for:
- Appointment scheduling
- Service confirmations
- Project updates
- Customer support
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
4. No Sharing of Mobile Information
We do not share, sell, rent, or disclose your mobile number, SMS opt-in information, or SMS consent records to any third parties.
5. General Disclosure of Information
We do not sell your personal information.
We may disclose personal information only:
- when required by law
- when necessary to protect our legal rights
- when necessary to respond to lawful requests by public authorities or regulatory bodies
6. Cookies and Tracking
Our website may use cookies or similar technologies to improve site performance, understand website traffic, and enhance user experience. These technologies do not change your choices regarding SMS consent.
You may disable cookies through your browser settings, although some website features may not function properly.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Retention of Information
We retain personal information only as long as necessary for business, legal, operational, or compliance purposes.
We may retain SMS consent records and related communication records as needed to document consent and manage communication preferences.
9. Your Choices and Rights
You may:
- opt out of SMS communications at any time by replying STOP
- contact us to update or correct your information
- contact us with questions about how your personal information is handled
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy, you can contact us at:
